To Whom It May Concern

Just a quick reference for Rosalind Oey.

In the last 5 years (2019-2024) renting the property in Killara, Ros demonstrated a high level of
professionalism, reliability, and courtesy.
From the very beginning, Ros’s clear communication and attention to detail made the process of
renting a property seamless and stress-free. She was always quick to respond to any queries or
maintenance requests, and her proactive approach ensured that everything ran smoothly during my
stay.

One of the qualities that stood out to me most was her commitment to ensuring a positive and
comfortable living experience. She went above and beyond to address any issues promptly like
getting the microwave and the refrigerator/freezer replaced within a timely manner.

Ros is friendly yet her professional demeanor made it easy to communicate openly. I always felt that
my concerns were taken seriously. I truly appreciated the level of care and dedication you brought to
your work, and it is clear that you are passionate about providing excellent service to your clients.

Given my positive experience, I would highly recommend Ros to anyone looking for a knowledgeable
and reliable estate agent. Should I need assistance in the future, I would not hesitate to work with her
again.

Thank you again for your outstanding service and for making my tenancy such a positive experience.

Thank you and kind regards,

Dania De Silva