To Whom It May Concern

I have known Ros Oey for many years as a leasing and sales agent for my investment properties. I bought my first property from her when I moved from the inner city to lower North Shore. When I purchased another property, I was sufficiently impressed by her work ethics that I decided to lease my property through her. I have also leased my second property through her before making it my residence. She was then with another agency and has since established her own registry. It has been a long time in coming since I have always thought she should benefit wholly from the impeccable quality of work she brings to the residential rental and sales industry.

She has the highest integrity in her dealings with landlords and renters alike. No issue from my renters is too menial or difficult for Ros to resolve. They include plumbing, electrical, access etc problems which are associated with renting out a property. In her dealings with the landlord, she has always ensured bills are paid on time and the correct rental amounts are deposited into my account with complete accounting documentation.

One of the most important jobs Ros does is the facilitating of tradespeople on the repairs and maintenance of my properties. She organises the work to be done and checks that it is done to a professional standard which is of paramount importance to any landlord in not only preserving, but enhancing the value of their property.

In summary I am extremely pleased to have Ros managed my properties and do not hesitate in recommending her to landlords who are looking for professional real estate service that goes above and beyond the average.

I am happy to be contacted by the reader. Please obtain my mobile number from Ros if required for verification of this letter.

Rosalind H.